1. Questions? Contact us!

You should contact Customer Service at (Monday-Thursday 7:00 AM to 6:00 PM CST, Friday, 7:00 AM to 5:00 PM CST) or with the following issues:

• Questions about your statement.
• User entry errors received on the system (incorrect bank information, amounts, etc.).
• To stop an online payment from processing on the site.

2. Payment Methods?

We currently accept payments from checking and savings accounts and debit cards.

3. What do I need to submit a payment?

• Your CNH Industrial Capital account number
• Your billing zip code
• Your payment information

4. Service Charge?

No, we offer the service to you free of charge as a convenience.

5. When will my payment post?

Any payment submitted after 7 PM Central Standard Time will be processed the next business day. It is important to note payments received after 7 PM Central Standard Time on Friday will not process until Monday (or the next business day).

6. Email address required?

No, your email address is not required. If provided you will receive email notifications to confirm payments and alert you of any card processing issue.

7. Payment confirmation?

Yes. If you provide an email address the confirmation will be emailed to you. If no email address is provided the confirmation letter will be sent to you regular mail.

8. Returned payment?

Payments are automatically run through the bank twice, and then reported to CNH Industrial Capital as NSF. You will be notified by a Company Representative if you have a payment returned for NSF and additional charges may be assessed to your account.

9. Is my information secure?

We use secure server software (Secure Sockets Layer) for all transactions. For your protection, all of your transaction information is encrypted when it travels over the Internet.

10. How do I enter my Account Number in the Make a Payment screen?

Enter all digits of the account number with no dashes or spaces.